Parent Resources

Parent Handbook

The primary resource for parents and your ‘how to’ guide for using our Jabiru Kids services.

Please help our happy working relationship with you by reading it carefully. Don’t hesitate to contact us with any questions, or to have a copy of the Handbook mailed to you.

View and Download

10 Hints from the Handbook

  1. Your child must be enrolled before using our services.
  2. We must have received a booking for your child before we can care for them.
  3. If your child is not coming on a booked day, please let us know so we don’t have to track you down to find out where they are.
  4. You, or a person you authorise, must sign your child in and out each session they attend.
  5. Only you, or people you have authorised, can sign your child in or out unless you tell us in writing.
  1. Registering for the Child Care Subsidy will significantly reduce the cost of care.
  2. We make it easy for you to pay by offering a Direct Debit service. If you wish to pay a different way, please do so before the direct debit date on your statement.
  3. Your child must bring a broad-brimmed or legionnaire style hat to Vacation Care.
  4. If you pick your child up late you will pay a late fee.
  5. Please keep your contact details up to date, particularly your email address as we email you all relevant information.

Additional Resources

Policies and Procedures

Jabiru’s policies guide the way our school age care services operate.

You can download our Policies and Procedures manual, or view some of our mostly commonly used policies.

If you need any extra information please don’t hesitate to contact us

Ready to book or enrol? All bookings are handled through our online app QKids.