COVID-19 Response

Jabiru’s COVID-19 response aligns with the Queensland State Government health directives provided by Queensland Health.

School Age Care

What Jabiru is doing in School Age Care to prevent infection from COVID-19?

While most restrictions have eased our services, we continue to adopt social-distancing modifications and additional hygiene measures. The health and wellbeing of you and your family remain our number one priority.

Hygiene
  • Children are asked to wash their hands before entering Jabiru rooms after arriving from home or school and are consistently reminded during before and after-school care to practice regular handwashing
  • Hand sanitiser is readily available to children, staff and visitors
  • Any child presenting at our service with a cough or any other cold and flu symptoms will have their temperature taken and are asked to go home
  • Any child with a fever will not be allowed to return for 24 hours after their fever has subsided. Please contact your doctor for further instruction or contact Qhealth on 13HEALTH.
Social Distancing

Where possible, we continue to offer traditional indoor activities outdoors and encourage social distancing for children and staff.

We acknowledge that this may not be entirely possible due to the nature of play-based activities and the age of the children we work with, but we have adjusted our programs accordingly.


Vacation Care

We will continue to monitor the appropriateness of attending off-site venues, always with the aim to limit the possible exposure to COVID-19. Thank you for your understanding and support in creating a safe service for our children, families and Jabiru educators.

Health & Wellbeing Teams

Early Years programming

Fortunately, we can offer face-to-face and online programming such as our scheduled workshops, information sessions, and playgroup to cater to all families.

Offering Currently

Some of the things we are offering include:

  • Playgroups and other workshops – face-to-face.
  • Regular Facebook and email updates including information and activity suggestions, helpful links, and resources.
  • Phone support – either over video or phone. Our individual support is available to families who would like tailored information, support or counselling. This may be a one-off conversation for a specific challenge or question your family has or ongoing support or counselling.
  • Phone check-ins. To stay connected to you all during this time, we will be calling families on our mailing list to see how you are going and if we can support you. If you would not like to receive a phone call, let us know via reply email, and we will take you off the call list.
Youth Support Service and Youth Support Programs

Fortunately, we are working face-to-face again and can also provide phone/online support if need be.

Support Available

Some of the supports we can offer include:

  • Face-to-face case management – we can connect with young people in the community, schools and other negotiated safe spaces.
  • Phone and virtual support – either through video or phone. Our individual support is available to young people who would like support or counselling. This may be a one-off conversation for a specific challenge or ongoing support or counselling.
  • Phone check-ins. To stay connected to young people during this time, we will be calling young people to see how they are going and if there is any way we can support them.
  • Connection with services. Our team can provide support with referrals and access to community services, including emergency relief and other resources such as mental health support.
  • System navigation. Our team can provide support via face-to-face or phone to help navigate Centrelink claims.
Student Wellbeing Workers

Our Student Wellbeing Workers are located in schools. COVID-19 responses for these workers are negotiated with each school Principal and align with current Queensland Government health directives. Student Wellbeing Workers will work both onsite and, on occasion, work from home if required.

Contacting the Community Teams

Please see the contact details on the contact us page to contact us regarding the supports available, or just for any general enquiries.

Community Support

Community Supports are available

As a for-purpose, not-for-profit organisation, Jabiru exists to partner with children, young people and families, focusing on those experiencing vulnerabilities by creating safe places and nurturing relationships that connect people, resources, ideas and communities.


Resources Available

To achieve the environment we strive for, we have committed to providing relevant and up-to-date resources for you to access during this time of uncertainty. Following is a list of resources for community members to access.

National services: Crisis Support

Suicide Call Back Service: 1300 659 467. Free counselling service, whether a person is suicidal themselves or concerned about someone else who is suicidal.

Beyondblue: 1300 22 4636.

Parentline: 1300 30 1300.

Lifeline: 13 11 14.

Kidshelpline: 1800 55 1800.

Men’s Help Line: 1300 78 99 78.

Domestic Violence Hotline: 1800 019 123.

1800 RESPECT: 1800 737 732. 24-hour sexual assault and domestic violence counselling service.

Men’s Referral Service: 1300 766 491. Supports men who use, or are at risk of using, violence against family members.

Other Support Services

E Safety Commissioner: www.esafety.gov.au

Australian Childhood Foundation: 1800 176 453. Counselling specifically for children and young people experiencing abuse.

Mind Heart: Mind heart Has developed a resource available in multiple languages to explain the Coronavirus situation to children in a child-friendly way.

QLife: 1800 184 527. Provides support specifically for members of the LGBTQIA+ community.

Relationships Australia: 1300 364 277 offers a broad range of counselling, including (domestic and family violence) and support services to individuals, families and communities throughout the country.

National Disability Abuse and Neglect Hotline: 1800 880 052. A number that can be called to report abuse and neglect of people with a disability.

Interpreting Service (TIS): 131 450. TIS is available 24 hours a day if you or someone you know needs something translated via phone.

Need more information? Contact us today. Our friendly team are always happy to help.